Brand onboarding

How Channel3 uses your product data

When you connect a catalog, you give Channel3 permission to include your products in our index so that AI shopping platforms can recommend them and send shoppers to your store. Here's exactly what that means in plain English.

What you're permitting

  • Include your products in the Channel3 index

    Your catalog becomes searchable by the AI assistants, banks, fintechs, search engines, and media publishers that build on Channel3. This is the whole point — more surfaces recommending your products.

  • Re-host product images

    We copy your product images to our own CDN so they load fast and reliably inside partner apps, without hammering your store's servers.

  • Clean up images

    We may re-center, crop, pad, or remove backgrounds so products display consistently alongside other brands. We don't alter the product itself.

  • Simplify titles

    Long, keyword-stuffed titles ("Men's Running Shoe – Blue/White – Size 10 – Free Shipping") get shortened to what a shopper would actually say. Your brand and product names stay intact.

  • Re-write descriptions

    We normalize and enrich descriptions so AI models can accurately answer questions like "is this waterproof?" or "does it fit a 15-inch laptop?". We stay faithful to your source data and never invent claims.

  • Extract and normalize attributes

    Color, size, material, category, and similar attributes are pulled into a structured schema so filters and comparisons work across every brand in the index.

What to expect

  • Pricing and availability may lag

    We sync your catalog on a schedule, not in real time. A price or stock change on your site can take some time to appear in the index. Shoppers always see the live price when they land on your site.

  • Every sale happens on your site

    Today, Channel3 links shoppers directly to your product pages. We don't hold inventory, process payments, or sit between you and your customer. You own the transaction, the customer relationship, and the data that comes with it.

  • Attribution is via tracked links

    Clicks from partner surfaces carry a tracking parameter so we can report which surfaces drove traffic and sales back to you.

What we never do

  • Write to your store

    We don't edit your prices or change your theme. Every connection is read-only.

  • Sell your product data

    We don't sell your product data to third parties outside of powering shopping experiences built on Channel3.

  • Train our internal models

    We don't use your catalog to train our internal models.

  • Misrepresent your brand

    We don't add discounts, badges, or claims that aren't in your source data.

  • Keep your data after you disconnect

    You can remove your catalog from the index at any time.

See our AI Product Distribution Terms, Terms of Service, and Privacy Policy.

Questions? Email partnerships@trychannel3.com.