Channel3Bot

Channel3Bot is Channel3's web crawler. Channel3Bot visits publicly accessible product detail pages to index their content, with the aim of driving traffic back to those websites.

We enrich and organize this data to let AI apps and agents discover accurate, up‑to‑date product information and route shoppers to the original site.

Channel3Bot will respect all requests to stop or limit crawling. You can request that Channel3Bot stop or limit crawling your website via robots.txt (the robots exclusion standard).

What does Channel3Bot do?

Channel3Bot crawls product detail pages to index products into Channel3's universal product catalog so AI agents can find them quickly and easily.

When Channel3Bot crawls products, it collects details like images, titles, descriptions, prices, availability, variants, and rich attributes so those details appear in Channel3-powered experiences and map back to the associated website. This can help drive increased organic traffic, sales, and conversions to your site with no effort required from you.

How Channel3Bot accesses your site

When Channel3Bot visits your website, it will send a valid Channel3 user agent and connect from our AWS ECS instances.

Channel3Bot respects robots.txt and is configured to rate-limit concurrent requests made to your site. Do not hard code IP addresses in your configuration, because the addresses Channel3Bot uses can change without notice.

Our user agent is:

Channel3/1.0 (+https://trychannel3.com/channel3bot)
Mozilla/5.0 (compatible; Channel3Bot/1.0; +https://trychannel3.com/channel3bot)

Channel3Bot requests come from a consistent IP address that can be verified using reverse DNS. The IP address resolves to hostnames ending in bot.trychannel3.com. Channel3Bot only crawls with US-based IP addresses.

Verify Channel3Bot

To verify legitimate Channel3Bot traffic, you can use DNS verification:

  1. Use the host command to run a reverse DNS lookup on the IP address from your logs.
  2. Verify that the domain name in the response ends with bot.trychannel3.com.
  3. Use the host command to run a forward DNS lookup on the hostname from step one.
  4. Verify that it resolves to the same IP address from step one.

Additionally, legitimate Channel3Bot requests will:

  • Include a valid Channel3Bot user agent (shown above)
  • Respect your robots.txt file
  • Follow reasonable crawling behavior and rate limiting

If you receive suspicious traffic claiming to be Channel3Bot that doesn't follow these patterns, please contact us.

Restrict or limit Channel3Bot from accessing your site

To modify the behavior of Channel3Bot, update your site's robots.txt file. Place the robots.txt file at the root of your primary domain. We do not support robots.txt files on subdomains.

Still need help? Contact us at founders@trychannel3.com.